Frequently Asked Questions?
Try our FAQ search!
- I don't want to use a credit card
payment. is there another way to order products?
- Where can I find an professional
applicator?
- Why doesn't the product come in smaller
containers?
- How is Teak Guard
different from normal teak-oil or teak sealer?
- Do you ship to other countries?
- Can I get technical support?
We use one of the highest security standards in the industry,
with a 128-bit encryption. All transactions are covered by insurance
against fraud and theft for up to $US 10,000.
If you are still concerned, you can email your order with your
billing and shipping address. For the shipping we also need your
contact phone number.
We will send you an invoice, and you can then transfer the money to
our bank account. Another option is a phone order. If you use this
option you will still need to give us your shipping address in
writing in order to avoid communication errors.
Please note we do not do the application. We have technical
service personal that can do Yachts Teak treatments for test
applications and for promotions.
We only can do this in Australia at the moment.
Please contact our technical service department. We work with a lot
of professionals around Australia.
Small container packaging results in higher costs. The packaging
size of 2.5 litre covers the teak on most medium-sized yachts.
The packaging is optimised for long-term storage under marine
conditions, and can be easily re-sealed.
How is Teak Guard different from normal teak-oil or teak
sealer?
Unlike other coatings , the UV protecting features are made to
protect the wood itself from UV radiation and not only the
coating. Due to the small size of the UV absorbers, it is invisible. Teak Guard® Marine is the first marine Teak protection
utilising this technology in a clear impregnation. The nanoscale
blend enables the treatment to penetrate deep into the substrate
without altering the natural look and feel of the Teak.
Furthermore is it stain resistant and extremely water repellent.
Yes we do. Our order system is calculating the freight charges
based on real time quotes from the Australian Post Server.
We believe the product is easy to use. But if you find you need
more information than our technical data sheets and instructions can
provide, please do not hesitate to call us, email us or place your
question in our knowledge base.