Teak Guard Shipping Information

Teak Guard Shipping Options

We use the following shipping methods:

Method 1 Australian postal service

Method 2 Courier, parcel service (TNT)

Method 3 Air freight, Sea freight
 

Shipping Policies:

Please note that SHIPPING IS NOT FREE. Orders will be processed and shipped pending credit card authorization. We base our shipping charges on the value of your order. To make sure you get the fewest shipments possible, we'll do our best to ship everything to you at once. Overnight delivery requires a signature. For all other methods of delivery, we recommend someone be available to accept the package. Shipping times are approximate and may vary for reasons beyond Teak Guard's control.

Inspect your order once it is received. Contact our customer service department immediately at 02 997 55 602 if the material is defective or missing. Product damaged in transit must be reported to the carrier within seven days of receipt to request a freight inspection. The original box and packaging materials must be saved for inspection

Product Availability

We always try to ship your order completely. Sometimes, an item becomes unavailable. If this happens while we're processing your order, we'll let you know by sending you an email. We won't automatically make substitutions to your order. We'll cancel the item on your order form, we won't charge your credit card for it, and we'll still deliver the rest of your order.
 

Tracking your order:

Teak Guard can not track shipment of the package. However most of the major couriers have systems in place where they can track orders.